Shipping & Returns
By completing an order with Katari, you accept the following terms and conditions:
All Australian orders will be sent via Australia Post.
Estimated Delivery time is between 7-14 business days.
All International orders will be sent by courier.
Estimated Delivery time is between 1-3 weeks.
All Australian and International orders have shipping included.
Wrong Size or Faulty Products
Has a genuine manufacturing fault and/or does not correspond with descriptions given to you.
No refunds are given on sale items.
Please note any refund for a wrong size or faulty garment must be credited to the original card or account used at the time of purchasing the garment.
We allow refunds for orders shipped within Australia, 14 days of the goods being delivered to you or for orders shipped outside Australia, 28 days of the goods being delivered to you.
Your own return postage costs are not refundable. Items exchanged will be re-sent at our cost.
A wrong size or faulty item claim must be made within a reasonable time of receiving the goods. For wrong size or faulty garments please email your contact details with a description of the fault to firstname.lastname@example.org
The above policy is consistent with consumer rights under the Australian Consumer Law.